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Pharmacy 37m 20s

Quality management systems in pharmacy practice

Published 11 Jul 2022
Dr Scott Soefje, PharmD, Mayo Clinic
Provides a perspective “Quality Management Systems in Pharmacy Practice”. This includes relationship between value and quality, definition of quality and insight on how quality will impact healthcare in the coming years.
Following key aspects covered in this lecture:

1. Reasons for high healthcare cost
2. How to define value & quality?
3. Quality management system (QMS)
4. How to assess quality? Seven Pillars
5. Changing system perspectives: From structure or process to outcome
6. “ECHO” model of maximizing value by maximizing Clinical, Economic, and Humanistic Outcomes
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