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Privacy Policy

Privacy Policy

Privacy Policy

 

Introduction

This Privacy Notice generally describes the ways in which Medenrich, its Affiliates, subsidiaries and entities (“Medenrich”/ “Company/ “we” / “our”) collect, , use, share and,process and protect your data information about individual persons, including its employees, customers, suppliers, Key opinion leaders (KOLs), patients, and Health Care Professionals (HCPs) (“Data Subject”/ “you” / “your”) under applicable privacy laws and regulations. Depending on the category of data subject you belong to, you will find more detailed information on the processing activities carried out by Medenrich with your Personal Information, Personal Sensitive Information and/ or any data related to clinical trials (together and separately called “Personal Data”) within the documents linked below (please see section “How Personal Data will be used?”).

 

Who we are?

For the purposes of this Privacy Notice “Medenrich”, “Company”, is a data controller. This means we are responsible for deciding how we hold and use your personal information. Where we act as a data controller, we are required under data protection legislation to notify anyone who provides personal data to us, either directly or through a third party, of the information contained in this Privacy Notice. To determine which company is the data controller of your personal information please see section “Identity and contact details of controller and Global Data Privacy officers” below.

 

Undertaking

Medenrich is committed to protect the privacy of Personal Data and handling the same in a responsible manner in accordance with the Regulation 2016/679 (the “General Data Protection Regulation” or “GDPR”, interchangeably) and any other relevant privacy legislations in the countries of our operations.

 

We will not knowingly collect, use or disclose Personal Data from a minor under the age of 18, without obtaining prior consent from a person with parental responsibility (e.g., a parent or guardian) through direct off-line contact. We will provide the person with parental responsibility with the relevant information regarding the processing of the child’s Personal Data.

 

Medenrich will always handle your Personal Data in accordance with the ‘Global Data Privacy Framework’ including any other document(s) referred to and/or linked thereto. Global Data Privacy Framework is located on the Company’s homepage.

 

How personal data will be used?

Please, find below the information on how Medenrich processes your Personal Data, depending on the category of data subject you belong to.

If you are an employee / customer / supplier / Key Opinion Leader (KOL), Health Care Professional (HCP) of Medenrich, please check our Global Data Privacy Framework including any other document(s) referred to and/or linked thereto for information on how Medenrich processes your Personal Data, the legal basis for such processing and retention of the same, whom we disclose; as well as information on the international transfer of your data.

If you are a patient engaged in clinical trial of Medenrich, please check our Global Data Privacy Framework including any other document(s) referred to and/or linked thereto for information on how Medenrich processes your Personal Data, the legal basis for such processing and retention of the same, whom we disclose; as well as information on the international transfer of your data.

 

To whom we disclose your Personal Data? Will my data be transferred outside the European Economic Area?

We may need to transfer the personal data you provide to us to other countries which may be outside the European Economic Area (EEA).

 

In addition, we may also provide your Personal Data to third-party service providers (including but not limited to for purposes of payroll processing, accommodation, booking travel tickets, rewarding employees, providing experience certificate, completion of exit formalities, expense reimbursement, business emails, etc.) to the extent permitted by and in accordance with the local Privacy Laws and Regulations.

Further, your Personal Data may be disclosed:

As permitted or required by applicable law or regulatory requirements. In such a case, we will endeavor to disclose only the requested information under the circumstances;

  • To comply with valid legal processes such as search warrants, subpoenas or court orders;
  • As part of Medenrich regular reporting obligations;
  • To protect the rights and properties of Medenrich;
  • Orduring emergency situations or where necessary to protect the safety of a person or group of persons;

You may find information on the international transfer of your Personal Data carried out by Medenrich within the relevant informative document as described in section “How personal data will be used?” above.

Medenrich to take appropriate steps to ensure that your Personal Data transferred will be subject to the same protection regime as if retained locally. In addition, the Company will ensure that third party service provider(s) take appropriate technical and organisational measures to protect the security and confidentiality of your Personal Data.

 

For how long Medenrich will keep your Personal Data?

Your Personal Data will be stored for a period allowed under applicable laws of the countries of our operations. Medenrich endeavors to retain your Personal Data only for as long as it believes is necessary to fulfill the purposes for which the Personal Data was collected (including, for meeting any legal, accounting or other reporting requirements or obligations). We may, instead of destroying or erasing your Personal Data, make it anonymous such that it cannot be associated with or tracked back to you.

 

Your rights

You have the right to request for an access to and rectification or erasure of your Personal Data, to restrict processing or otherwise, and data portability.

If you have provided consent for processing of your Personal Data, you have the right (in certain circumstances) to withdraw the said consent at any time which will not affect the lawfulness of the processing before your consent was withdrawn. You can request to review, verify or correct your Personal Data.

You can lodge a complaint to our Data Privacy Office if you believe that we have not complied with the requirements of the applicable data protection legislation, regarding your Personal Data.

If you consider that the exercise of your rights has not been appropriately addressed by Medenrich, you have the right to lodge a complaint with a supervisory authority.

  • Request access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
  • Request correction of the personal that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected.
  • Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have exercised your right to object to processing (see below).
  • Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground. You also have the right to object where we are processing your personal information for direct marketing purposes.
  • Request the restriction of processing of your personal data. This enables you to ask us to suspend the processing of personal data about you, for example if you want us to establish its accuracy or the reason for processing it.
  • Request the transfer of your personal data to another party.

 

Note:

Any such communication must be in writing.

 

We may need to request specific information from you to help us confirm your identity and ensure your right to access the information (or to exercise any of your other legal rights).

If you require assistance, please contact our Data Privacy Office.

The rights are not absolute. There are instances where applicable law or regulatory requirements allow or require us to refuse to address the exercise of your rights. In addition, your Personal Data may have been destroyed, erased or anonymized in accordance with our record retention obligations and practices and with the data minimization principle.

 

Data Controller

Medenrich is the controller and may also be the processor of your Personal Data for the purposes of the applicable Privacy Laws and Regulations / In order to determine who is considered as data controller of your Personal Data, please note that:

If you are an employee of Medenrich, the data controller of your Personal Data is the Company with whom you have signed the employment contract.

If you are a customer/supplier/ Key Opinion Leaders (KOL)/ health care professional (HCP), the data controller of your Personal Data is the Company with whom you have signed the contract.

If you are a patient engaged in clinical trials, the data controller of your Personal Data is the Company with whom you have signed the contract/ consent form.

 

Social Media

We may obtain certain information through your social media accounts if they are connected to your MedEnrich account. If you log in and/or register to MedEnrich via Facebook / Google / LinkedIn or another third-party platform or service, we ask for your permission to access certain information about that other account. For example, depending on the platform or service we may collect your name, profile picture, account ID number, email address, phone number, and usernameThose platforms and services make information available to us through their APIs. The information we receive depends on what information you (via your privacy settings) or the platform or service decide to give us.
If you access or use our Services through a third-party platform or service, or click on any third-party links, the collection, use, and sharing of your data will also be subject to the privacy policies and other agreements of that third party.Categories of personal data we collect

  • Name
  • Profile Picture
  • account ID Number
  • Phone Number
  • Email
  • Username

 

Measures

We have put in place appropriate security measures to prevent unauthorized disclosure and/or any form of unlawful processing. The measures ensure meeting applicable requirements and a level of security appropriate to the nature of the data to be protected and the risks arising from processing such data.

We have put in place procedures to deal with any suspected data security breach and will notify you and any applicable regulator of a suspected breach where are legally required to do so.

 

Implementation

Medenrich is responsible for implementing and enforcing compliance with the applicable data protection legislation. The procedures for third-party processing of Personal Data pursuant to a contractual agreement are to be defined in writing. Medenrich shall satisfy itself that the contracted third party is processing the data properly and that it is complying with the principles set forth in Global Data Privacy Framework including any other document(s) referred to and/or linked thereto and this Privacy Notice. If at any time a third party is unable to ensure the adequate security of Personal Data, Medenrich may at its discretion terminate the contract with the third party.

 

Revisions to this Privacy Notice

Medenrich may from time to time make changes to its Global Data Privacy Framework including any other document(s) referred to and/or linked thereto and this Privacy Notice to reflect changes in its legal or regulatory obligations or the way we deal with your Personal Data. Any revision/modification of Global Data Privacy Framework including any other document(s) referred to and/or linked thereto and this Privacy Notice will be communicated appropriately.

 

Contact Us

Should you have any questions about our privacy policy and practices, or if you have any concern, feel free to contact our data privacy officer at:

E-mail ID: support@medenrich.com

 

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